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At Kavani, it’s our constant endeavour to provide you with the best customer service possible each time you shop with us, if at all you are not 100% satisfied with your purchase, you can exchange the order. We only accept exchange for products purchased directly from Kavani website. Any return or exchange request for products purchased from our indirect online and offline distributors will be declined by us.
At Kavani we have 15 days exchange policy, it gives you an option to exchange items purchased from Kavani.in for any reason within 15 days of receipt of the item.
We will send you a confirmation email as soon as we receive the shipment at our warehouse and it passes our quality check.
Exchange are done free of cost if wrong products (incorrect style), wrong sizes (size other than that ordered) or damaged products are received by the customer. After receiving the returned product, we will do a quality check of the product at our end. If the picked-up product does not pass the quality check, we will ship it back to you.
NOTE: ONE TIME REVERSE PICK-UP WOULD BE DONE AGAINST AN ORDER.
To raise a return request please drop us an email on firstname.lastname@example.org and we will process your request. Kindly share Order id, product name and product SKU on the email to avoid confusion.
Our courier partner will pick up the product from your doorstep. You will receive an SMS on the day of pick up.
At Kavani we have 15 days exchange policy, if you choose to exchange the item for reason of mismatch of size or receipt of a defective item, you will be provided with a replacement of the item, free of cost. However, all exchanges are subject to stock availability.
NOTE : WE WOULD NOT BE PROVIDING RETURN AND EXCHANGE FOR INTERNATIONAL ORDERS.